DELIVERY AND SHIPPING
- Domestic transportation in Australia
● Standard delivery service: 7 working days
● Partner logistics: Toll Transport and Allied Express
1.2 Delivery of large screens:
● Professional furniture transportation service
● Delivery time: 7 working days
● Including scheduled door-to-door delivery service
● Partner logistics: Furniture Logistics Australia - International transportation service
● 2.1 Standard international delivery: 12 working days
● Partner logistics: DHL Global Mail
2.2 International large-scale transportation:
● Professional international furniture freight
● Delivery time depends on the destination
● Including customs declaration service
● Partner logistics: International Furniture Transporters - Order processing
3.1 All orders will be prepared within 2 working days
3.2 Customized products require an additional 5 working days to produce
3.3 An email notification with a tracking number will be sent after shipment - Transportation precautions
4.1 All screens are professionally packaged:
● Shockproof corner protection
● Waterproof outer wrapping
● Customized size packaging box
4.2 Special instructions for international shipping:
● Provide a complete commercial invoice
● Mark “Furniture Samples – No Commercial Value”
● It is recommended that the recipient understand the local import regulations in advance - Delivery delay handling
5.1 Factors that may affect delivery:
● Customs clearance (international orders)
● Extreme weather conditions
● Delivery in remote areas
● Public holidays - Important tips
6.1 Please ensure that the delivery address is accurate and complete
6.2 Large items require someone to sign for and inspect the goods
6.3 International orders may incur additional tariffs (paid by the recipient)
This shipping policy applies to all orders from www.portableroomscreen.com. We reserve the right to adjust shipping arrangements based on actual conditions. For shipping-related questions, please contact: ferncraft@portableroomscreen.com
